Last updated: 02 October 2025

PSS (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website https://pss.co.za.

1. Information We Collect

We may collect and process the following types of personal information:

Identity information: name, surname, company name.
Contact information: email address, phone number, physical address.
Usage data: IP address, browser type, device information, pages visited.
Service-related data: information you provide when requesting our services, support, or filling in contact forms.

2. How We Use Your Information

Your personal information will only be used for lawful purposes, including:

To provide and improve our services.
To communicate with you regarding inquiries, quotes, or support.
To send you important updates, service notices, or legal/contractual information.
To comply with legal obligations under POPIA and other applicable laws.
For security, fraud prevention, and ensuring safe use of our website.

3. Sharing of Information

We will not sell, rent, or trade your personal information. We may share it with:

Service providers assisting us in operating our website and delivering services.
Legal authorities if required by law, court order, or to protect our rights.
Third parties only where you have given explicit consent.

4. Data Security

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or destruction.

5. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights Under POPIA

As a data subject, you have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Withdraw consent for processing (where applicable).
Lodge a complaint with the Information Regulator of South Africa if you believe your rights under POPIA have been violated.

Contact details of the Information Regulator:

Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, improve site functionality, and analyse website traffic. You may adjust your browser settings to refuse cookies, but this may limit your use of certain features.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

PSS Distributors
Website: https://pss.co.za
Email: sales@pss.co.za
Phone: +27 11 608 4259